Queen Baji believes your privacy is a fundamental right. On this page, we clearly explain what information is collected, why it is collected, and how it is kept secure.
In brief: Queen Baji never sells your data. Information is used solely to improve our services, maintain security, and meet legal obligations.
This Privacy Policy applies to users of the Queen Baji platform (https://queenbaji.net) and its mobile application. We hold your personal information in the highest regard and adhere to international standards in protecting your privacy.
By using the Queen Baji website or app, you agree to this Privacy Policy. It forms an integral part of our Terms & Conditionsis an integral part of.
This policy applies to the following:
Queen Baji only collects information that is necessary. No unnecessary or excessive data is gathered. The following types of information may be collected:
| Data Type | Example | Requirements |
|---|---|---|
| Identity Information | Full name, date of birth, NID number | KYC Verification |
| Contact Information | Mobile number, email address | Account Registration |
| Financial Information | Mobile Pay/Nagad number, transaction history | Payment Processing |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
| Usage Data | Betting history, session duration | Service Improvement |
| Communication Records | Chat logs, support tickets | Customer Service |
Queen Baji collects information through several methods, each of which is transparent and carried out with the user's knowledge.
Queen Baji will never call or email you asking for your password, OTP, or banking PIN. If you receive any such request, please notify us immediately.
Your information is used solely for the specific purposes listed below. Your consent will be obtained before it is used for any other purpose.
Queen Baji does not and will not sell your personal data to third parties. Information may only be shared in the limited circumstances outlined below:
All third-party partners are required to comply with Queen Baji's privacy standards. Any breach of contract will result in immediate termination of the partnership.
The Queen Baji website uses cookies and similar tracking technologies to enhance your browsing experience and help prevent fraud.
Cookies can be disabled through your browser settings, though doing so may affect the functionality of some services.
Queen Baji does not retain data beyond what is necessary. Retention periods for different types of information are outlined below:
| Data Type | Retention Period |
|---|---|
| Account Information (Active) | For as long as the account remains active |
| Financial Transaction Records | 5 years (legal obligation) |
| KYC Documents | 5 years after account closure |
| Support Communication Records | 3 years |
| Betting History | 3 years |
| Cookie Data | Up to 1 year from the end of the session |
Once the retention period expires, data is securely deleted or anonymized.
As a Queen Baji user, you have several important rights over your personal data. We respect these rights and make it easy for you to exercise them.
Queen Baji uses multi-layered security to protect your data, with each layer designed to guard against a specific type of threat.
In the event of a data breach, affected users will be notified within 72 hours and appropriate action will be taken.
Queen Baji does not provide services to anyone under the age of 18. We do not knowingly collect data from minors. If we become aware that a minor's information has been collected inadvertently, it will be deleted immediately and the account will be closed.
If you suspect a minor has an account, please contact us immediately.
Queen Baji may update this Privacy Policy at any time. Users will be notified of any significant changes. Continued use of the platform after such changes will be considered acceptance of the updated policy.
The date of the latest update will be shown at the top of this page.
For any privacy-related questions or concerns, please get in touch with us:
Data Protection Officer: privacy@queenbaji.net
Support: support@queenbaji.net | Live Chat 24/7
We typically respond within 48 hours.
As a Queen Baji user, you can exercise these rights at any time
You may request to know what personal information we hold about you.
You may request corrections to any inaccurate or incomplete information.
You may request deletion of your data under certain conditions.
In certain circumstances, you may request that we limit the processing of your information.
You may request a copy of your data in a machine-readable format.
You may object to your data being used for marketing or any other specific purpose.
To exercise this right, email us at: privacy@queenbaji.net
Our data protection commitment — so you can play with complete peace of mind
Queen Baji will never sell your data under any circumstances. This is a core principle that will never change.
Bank-grade 256-bit SSL encryption is used. Every transaction and piece of personal information you share is fully protected.
We only collect information that is strictly necessary to provide our services. No additional data is requested.
You always have the right to view, correct, or delete your data. Submit a request through our simple process.
Third-party cybersecurity experts regularly audit our systems and identify potential vulnerabilities.
Everything is explained in plain, simple language instead of complex legal jargon — so you can actually understand it.
What our users want to know
Queen Baji's robust privacy policy and security measures let you play with complete peace of mind. Join us today.